Text messages
Effective October 25, 2026
The short version
- Program: LawnClock crew alerts, sent by CostingPlus.com Inc., the company behind LawnClock.
- Who gets them: only crew members of businesses that use LawnClock who sign up themselves, by ticking a box in their own Settings. Nobody else can sign them up.
- What they say: that their employer posted an urgent job they were picked for (like snow removal after a storm), and what happened to it; or that automatic time logging is off on their phone during their work hours, so they can turn it back on.
- How often: message frequency varies. Up to 2 logging reminders a day, only on days logging is off, plus urgent job alerts when their employer posts one. Most days, none.
- Stop any time: reply STOP. For help, reply HELP or email [email protected].
- Message and data rates may apply. Signing up is optional and isn't needed to use LawnClock.
How people sign up
A crew member signs in to LawnClock at lawnclock.com/app with their own account, opens Settings, and finds the Text messages card. They type their cell number, tick the box (it always starts unticked) and click Save. It looks like this:
Text messages
Text message terms · Privacy Policy · Terms
The Text messages card in Settings, as a crew member sees it before signing up. Save stays off until the box is ticked.
The business they work for can't sign them up, and an owner or office admin can't tick the box for them. We keep a record of each sign-up: who, which number, the exact wording they agreed to, and when.
Right after signing up they get this confirmation:
LawnClock: You're signed up for texts about urgent jobs and when automatic logging is off. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
What we send
Urgent job alerts. When the business they work for posts an urgent job and picks them for it (for example, plowing a lot after a storm), and when that job is taken, called off or open again:
LawnClock: Urgent job: Snow removal at Main St Plaza, 12 Main St. First to accept gets it. Open the app to accept. Reply STOP to opt out.
LawnClock: Snow removal at Main St Plaza is taken by Mike R. No need to go.
LawnClock: Snow removal at Main St Plaza was called off. No need to go.
LawnClock: Still needed: Snow removal at Main St Plaza, 12 Main St. Open the app to accept. Reply STOP to opt out.
Logging reminders. When the phone app reports that automatic logging is off during the crew member's work hours and the app's own alert couldn't reach them:
LawnClock: automatic logging is off on your phone. Open the app and turn it back on so your hours at job sites count. Reply STOP to stop these texts.
Crew members who chose Spanish get the same messages in Spanish. We never send marketing or advertising by text, and texts never contain links.
Stopping texts and getting help
- Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) to any message. You'll get one last message confirming you won't get any more: LawnClock & CurbClock crew alerts: You're unsubscribed and won't get more texts. To sign up again, reply START, then tick the box in Settings.
- Or untick it: Settings → Text messages → Stop texts.
- Reply HELP for help. The reply is: LawnClock & CurbClock crew alerts by CostingPlus.com Inc. Help: [email protected]. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel.
- To sign up again after stopping, reply START, then tick the box again in Settings → Text messages. The reply to START is: LawnClock & CurbClock crew alerts: This number can get our texts again. To get crew alerts, tick the box in Settings, Text messages. Reply HELP for help, STOP to cancel.
The STOP, START and HELP replies name both of our crew apps, LawnClock and CurbClock, because they share one number. Carriers aren't liable for delayed or undelivered messages.
Your number and your privacy
We use your cell number only to send the messages above. Mobile information, including phone numbers and text message consent, is never shared or sold to third parties, affiliates or lead generators for marketing or promotional purposes. Texts are delivered by our messaging provider, Twilio, only to send them. See the Privacy Policy and the Terms.
Contact
CostingPlus.com Inc. (LawnClock)
12643 Williston Road, Suite 2
Alden, NY 14004, USA
[email protected] · 716-714-9933